Data Privacy Policy
Your privacy is important to us at Quiet Route Craft
Information We Collect
If you reach out for corporate flower arrangements or gift services, we gather data you share willingly. This may include your name, company name, email, phone, delivery locations, and particular specifications for your floral requests. We also obtain payment details when processing orders, handled securely with our payment partners.
For corporate clients, we might collect extra business information like registration details, preferred delivery timelines, and budget needs to tailor our services to your company.
Our site automatically gathers specific technical data when you browse. This includes IP address, browser type, device details, and navigation patterns. We use this information to enhance site performance and learn how clients discover our offerings.
How We Use Your Information
We mainly utilize your information to complete orders and deliver top-notch service. This covers order processing, arranging deliveries, crafting tailored arrangements per your specs, and keeping you informed about your service needs.
We also analyze data to enhance our offerings and user experience. This helps us identify the most beneficial corporate floral services for clients and better support the business sector in United Kingdom.
Information Sharing and Disclosure
Quiet Route Craft values your privacy and does not sell personal data to others. We disclose information only as needed to provide our services or when required by law.
We may share essential data with trusted service partners who assist in running our operations. This includes delivery collaborators, payment processors, and IT service providers. These partners are contractually bound to safeguard your data and use it solely for the services they render to us.
We may reveal information when mandated by law, a court order, or government request. We may also share data to protect our rights, property, or safety, or that of our customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and implement suitable technical and organizational safeguards to shield it. This encompasses secure data storage, encrypted communications, and restricted access to personal information inside our organization.
Secure Storage
Personal data is kept on secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information during communication between your browser and our infrastructure.
Limited Access
Access to customer data is limited to personnel who require it to deliver services.
Although we employ robust security measures, no internet transmission method is completely secure. We continually enhance our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights concerning your personal data. Depending on applicable laws, you may be able to access, amend, delete, or limit how your information is used.
To exercise these rights, contact us via the information at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose collected.
Typical Retention Periods:
- Customer contact and order details: about three years after the last service interaction
- Payment transaction records: about seven years to satisfy tax and accounting needs
- Website analytics data: roughly two years and two months for service improvement analysis
- Marketing communication preferences: Until you opt out or about two years of inactivity
Cookies and Website Tracking
This site employs cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.
You can manage cookie preferences in your browser settings. Note that turning off certain cookies might impact how the site works. For more details about our cookie practices, consult our Cookie Policy.
Third-Party Links
The site may include links to external websites or services. This privacy policy covers only Quiet Route Craft and our site. We are not responsible for the privacy practices of outside sites.
We recommend reviewing the privacy policies of any third-party sites you reach via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.
We invite you to periodically review this policy to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we manage your information, please reach out to us.
Contact Us About Privacy
Quiet Route Craft Privacy Team
Rose Court, London
London, United Kingdom SW3 2RZ
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please put "Privacy Request" in the subject line and provide as much detail as possible about your request. We strive to reply to all privacy requests within seven business days.